Shipping policy
Thank you for shopping with SK ClickMart. We are committed to processing and delivering your orders safely and as quickly as possible.
1. Order Processing
Orders are normally processed within 1–3 business days after the order has been successfully placed and payment has been confirmed.
Orders placed on weekends or public holidays may be processed on the next business day.
Once your order has been shipped, you may receive shipping or tracking information where tracking is available.
2. Delivery Time
Estimated delivery times may vary depending on the delivery location, courier service, product availability, and other circumstances.
The estimated delivery time will generally be:
- Major cities: 3–7 business days
- Other areas: 5–10 business days
Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to weather, public holidays, courier issues, customs procedures, incorrect address information, or other circumstances beyond our control.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during the checkout process before you complete your purchase.
Shipping charges may vary depending on the product, delivery location, order size, or shipping method selected.
4. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including:
- Full name
- Complete address
- City
- Postal/ZIP code, where applicable
- Valid mobile phone number
SK ClickMart is not responsible for delays, failed deliveries, or additional delivery charges caused by incorrect or incomplete information provided by the customer.
5. Tracking
Where tracking is available, tracking information may be provided to the customer after the order has been shipped.
Please allow some time for the tracking information to become active after the shipment has been handed over to the courier.
6. Failed or Missed Delivery
If the courier is unable to deliver your order because the customer is unavailable, the address is incorrect, or the courier cannot contact the customer, additional delivery attempts or charges may apply.
Customers should ensure that they are available at the provided delivery address and that their phone number is reachable.
7. Damaged or Incorrect Items
If you receive a package that appears damaged, or if you receive an incorrect or defective product, please contact us as soon as possible.
Please provide your order number and, where appropriate, clear photographs or other relevant information so that we can investigate the issue and provide an appropriate solution.
8. Delayed or Lost Shipments
Although we work with reliable delivery services, SK ClickMart cannot guarantee delivery dates and is not responsible for delays caused by the courier, weather, customs, public holidays, natural events, or other circumstances outside our reasonable control.
If your order appears to be significantly delayed or lost, please contact us so that we can assist you in communicating with the relevant shipping provider.
9. International Shipping
If international shipping is available for a particular product, delivery times and shipping charges may vary depending on the destination country.
Customers are responsible for any applicable customs duties, taxes, import charges, or other fees imposed by the destination country unless otherwise stated at checkout.
10. Changes to This Shipping Policy
SK ClickMart reserves the right to update or modify this Shipping Policy at any time.
Any changes will be posted on this page with the updated "Last Updated" date.
11. Contact Us
If you have any questions about shipping or your order, please contact us:
Store Name: SK ClickMart
Email: skclickmart@gmail.com
Phone: +92 315 5115583
We appreciate your business and thank you for choosing SK ClickMart.
